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Single Stop Coordinator for Regional Centers (Part-Time)

Please see Special Instructions for more details.

Hours for this position are not to exceed 25 hours per week. *Interested persons should complete an online application. *Cover letter of interest and resume REQUIRED. *Names and contact information of 3 professional references OPTIONAL. Applicants must be legally eligible to work in the U.S. Review of applications will commence on May 2, 2017 and will continue until the position is filled. Community College of Philadelphia is an Affirmative Action, Equal Opportunity and Equal Access Employer. The College encourages applications from individuals from traditionally underrepresented groups.

Posting Details

Position Information

Position Title Single Stop Coordinator for Regional Centers (Part-Time)
Requisition Number SCA00225
General Description

Under the guidance of the Project Director, the Single Stop Coordinator for Regional Centers is responsible for providing public benefit assessment, education and application assistance to student clients at the College’s Regional Centers, as well as providing support connecting students to other Single Stop services. In addition, this position assists the Project Director in outreach efforts and connects client students with other services within the local community and departments at the College. This position is primarily located at the College’s Northwest Regional Center, but requires travel to all College Regional Centers as needed.

Specific Responsibilities

• Conduct intake benefits screening, application assistance, troubleshooting and advocacy for Single Stop student clients and facilitate referrals to partnering service providers.

• Build strategic relationships at Regional Centers, conduct informational sessions and outreach activities to attract student clients to Single Stop services.

• Recruit, train and work with student volunteers to support outreach efforts and promote Single Stop services/initiatives at the Regional Centers.

• Assist the Project Director in the planning and implementation of service-related activities at Regional Centers, including workshops and individual sessions.

• Work in collaboration with the Project Director to ensure efficient operations of the Single Stop offices at the Regional Centers through a combination of direct service and program coordination.

• Follow-up with both student clients and partnering agencies regarding activities, referrals and outcomes.

• Using Single Stop’s database, document in an accurate and timely manner student client assessment, case management, outcomes and referrals.

• Participate in relevant trainings, community meetings, councils, roundtables and committees.

• Assist in program research, development and assessment and contribute to peer learning systems.

• Assist with campus-wide programs and initiatives as needed.

• Deliver quality customer service to both internal and external constituents in a professional helpful and courteous manner.

• Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty and staff of varying social, economic, cultural, ideological and ethnic background.

• Adhere to FERPA regulations as they pertain to maintaining the security and confidentiality of all student records, as well as maintain the confidentiality of other documents on behalf of the work area and the College.

• Perform assigned duties in a manner consistent with the mission, goals, and core values of the College.

• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree required. Any and all degrees must be from a regionally accredited institution of higher learning.

• Experience in a high volume, fast-paced environment with the ability to perform several tasks concurrently, keep organized and detailed records, complete necessary paperwork and meet deadlines required.

• Must be professional and a team player; superb attention to detail and critical thinking skills required.

• Excellent public speaking skills with outstanding interpersonal, verbal and written communication skills required.

• Proficiency with database management, as well as Microsoft Office applications including Word, PowerPoint and Excel required.

• Ability to maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required.

• Must possess a valid driver’s license and access to a personal vehicle, as travel between sites is required.

• Ability to work flexible and evening hours, as needed, required.

• Ability to work independently and use independent judgment in making administrative/ procedural decisions with minimal supervision required.

Preferred Qualifications

• Two years (2) of direct and social services counseling experience with an emphasis in benefit access, housing and/or advocacy preferred.

• Experience working with large client population strongly preferred.

• Bilingual in Spanish or Vietnamese preferred.

Work Location Northwest Regional
Benefits
Special Instructions to Applicants

Hours for this position are not to exceed 25 hours per week.

*Interested persons should complete an online application.

*Cover letter of interest and resume REQUIRED.

*Names and contact information of 3 professional references OPTIONAL.

Applicants must be legally eligible to work in the U.S.

Review of applications will commence on May 2, 2017 and will continue until the position is filled.

Community College of Philadelphia is an Affirmative Action, Equal Opportunity and Equal Access Employer. The College encourages applications from individuals from traditionally underrepresented groups.

Salary Grade or Rank I
Salary Range Salary commensurate with relevant work experience
Job Posting Open Date 04/18/2017
Job Posting Close Date
Type of Position Administrator - Temp
Job Category
Employment Status Part-Time

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about Community College of Philadelphia?
    • CareerBuilder.com
    • Higheredjobs.com
    • LinkedIn
    • The Chronicle
    • Veterans Job Fair
    • Professional & Technology Diversity Career Fair
    • AL DIA - Diversity Career Fair
    • Community College of Philadelphia Website
    • Indeed.com
    • Other
  2. * If your answer to the above question is Other, please note the source below. If this question does not apply to you, enter N/A.

    (Open Ended Question)

  3. * What is the highest level of education you have completed?
    • No Response
    • High School/GED
    • Associates Degree
    • Bachelor's Degree
    • Master's Degree
    • Doctorate
    • Other
  4. * Do you have experience working with a large client population?
    • Yes
    • No
  5. * Do you have two (2) years of direct and social services counseling experience with an emphasis in benefit access, housing and/or advocacy?
    • Yes
    • No
  6. * Do you possess a current, valid driver's license and access to personal vehicle?
    • Yes
    • No
  7. * Are you bilingual in Spanish or Vietnamese?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents
  1. References